Effective Date: 2026
This Privacy Policy explains how STELLTHREAD (“we”, “us”, “our”) collects, uses, stores, protects, and discloses the personal information of users (“you”, “your”) who visit and purchase from our official Shopify store. This policy applies to all visitors, customers, and users of our website and services.
Information We Collect
We collect personal data that you voluntarily provide to us when placing an order, creating an account, subscribing to our newsletter, or contacting customer support, including but not limited to: your full name, email address, shipping address, phone number, payment information, and order history. We also automatically collect non-personal browsing data such as device type, IP address, website access time, and page viewing records through cookies and standard web analytics tools to optimize our store service and user experience.
How We Use Your Information
Your personal information is used exclusively for legitimate business purposes: to process and fulfill your orders, arrange shipping and delivery, send order confirmation and tracking updates, provide after-sales customer service, verify transaction security, prevent fraud and abnormal transactions, optimize our product selection and website experience, and send promotional updates (only with your consent).
Information Sharing & Disclosure
We will never sell, rent, or trade your personal information to third parties for commercial purposes without your explicit permission. We may share your necessary information with trusted service providers who assist our business operations, including Shopify platform services, payment processors, logistics and shipping carriers, and data security service providers. All third-party partners are required to comply with strict data privacy regulations and can only use your information to complete authorized services. We may also disclose your information if required by US local laws, court orders, or government regulatory requirements.
Data Security & Storage
We adopt industry-standard technical and administrative security measures to protect your personal data from unauthorized access, disclosure, modification, loss, or theft. Your payment information is encrypted and processed through secure payment channels. We only retain your personal data for the time necessary to complete business transactions and comply with legal retention requirements, and we will securely delete or anonymize your data when it is no longer needed.
Cookies Policy
Our website uses cookies to recognize returning visitors, record browsing preferences, and improve website functionality and shopping experience. You can adjust your browser settings to refuse cookies, but this may affect your normal use of some functions of our store.
Your Rights
You have the right to access, correct, update, or request deletion of your personal data, and withdraw your marketing consent at any time. If you have any privacy-related requests or questions, please contact us via our official email.
Policy Updates
We reserve the right to update this Privacy Policy irregularly to adapt to business adjustments and legal requirements. The updated policy will be posted on our store website with the latest effective date. Your continued use of our store services after the update constitutes your acceptance of the revised policy.