Terms of Service / Service Policy

These Terms of Service (“Terms”) govern your access to and use of the STELLTHREAD official website and all shopping services provided by us. By browsing our website, placing orders, and purchasing our products, you agree to abide by the following terms and all applicable US e-commerce laws and regulations.

User Eligibility

You must be at least 18 years old to use our website and place independent orders. If you are under 18, you can only shop with the supervision and consent of your parents or legal guardians. You agree to provide true, accurate, and complete personal and order information when using our services, and you are solely responsible for the authenticity and validity of the information you submit.

Product Information & Pricing

We strive to display accurate product pictures, descriptions, sizes, colors, and functions on our website. All products are sold subject to availability. Due to different display devices and light factors, slight color differences between the product pictures and physical items are normal and do not belong to product quality problems. All product prices displayed on the website are final prices (excluding additional shipping fees and possible tariff fees). We reserve the right to adjust product prices and update product information at any time without prior notice. In case of obvious price errors caused by system failure, we have the right to cancel or refund abnormal orders.

Order Confirmation & Transaction Rules

After you successfully place an order and complete payment, we will send an order confirmation email to your reserved mailbox. The order contract takes effect officially at this time. You undertake to complete the transaction in accordance with the order content. Any unauthorized order cancellation without valid reasons may be subject to corresponding restrictions on subsequent services.

User Conduct Rules

When using our website services, you agree not to engage in any illegal, fraudulent, or improper behaviors, including but not limited to malicious order brushing, false return applications, unauthorized access to website background data, tampering with website information, and other behaviors that damage our legitimate rights and interests. We reserve the right to suspend or terminate your shopping service and refuse subsequent orders if you violate these terms.

Service Modification & Termination

We reserve the right to adjust, suspend, or terminate part or all of the website services according to business operation needs, without prior notice to users. We will not be liable for any indirect losses caused by normal service adjustment and maintenance.

Legal Liability & Dispute Resolution

These Terms are governed by the laws of the United States and the State of Colorado. Any disputes arising from the use of our services shall be resolved through friendly negotiation first; if negotiation fails, they shall be settled in the local judicial jurisdiction of Colorado.